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Originally Posted by Sapphira
About how much time does it take? I have a reseller account to host my own domains and have thought about starting a hosting business to use up the rest of the space I'm paying for, but the market seems too saturated and competitive.
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Sapphira, I too have a reseller account to host my own web sites. Most of you time commitment will come from having to provide support for your clients. You can create a knowledge base site to instruct your clients on how to do various things, such as adding email accounts, or creating sub-domains, etc.... But if the knowledge base does not help them resolve their issue, they will need a way to contact you to solve their problem.
Many resellers contract out their support, or provide it themselves during business hours, so it is a huge time commitment. You could, of course provide email support and specify that it may be up to 24 hours before a reply is given - but most clients want immediate support.
I've also heard of some people using their email on their cell phones to reply to support calls, when first starting out - so they can responded quicker and still work a day job until the business gets off the ground. They will usually respond on breaks or lunch.
However, you are right - very saturated, competitive business. But you can find a niche (ex. specialize in forum hosting, or real estate, etc.) , or offer other services - such as web design or web mastering.