I would always choose a company that offers 24/7 live chat over a company that doesnt. Clientexec have taken there live chat of their homepage and i dont appreciate that.

I aint actually hired someone to man my live chat as i need to keep overheads down, i mainly do it myself, at least that way it costs less and i know my clients are being treated the way i want them.

Once my earnings increase, it will be something i will be looking into.

Regards
Impulse